PRIVACY POLICY

Last Updated: September 10, 2026

ORBITEX FZE LLC ("ORBITEX SYNC", "we", "us", or "our") respects your privacy and is committed to protecting the information you provide when using our website and software platform.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit orbitex-sync.com or use the ORBITEX SYNC platform.
By accessing or using ORBITEX SYNC, you acknowledge that you have read and understood this Privacy Policy.

1. ABOUT ORBITEX SYNC

ORBITEX SYNC is a software-as-a-service (SaaS) business management and analytics platform operated by ORBITEX FZE LLC, United Arab Emirates.
The platform is designed to help businesses organize, monitor, and analyze their own business information.
ORBITEX SYNC may provide tools for:
 

• Invoice management and organization

• Payment deadline and status tracking

• Business cash-flow monitoring

• Marketing performance tracking

• Marketing ROI analysis

• Customer acquisition analytics

• Customer retention analytics

• Customer growth analytics

• Business dashboards and reports

• Business performance monitoring

ORBITEX SYNC provides software tools for recording, organizing, monitoring, and analyzing information entered by users.

2. ORBITEX SYNC IS NOT A FINANCIAL SERVICE

ORBITEX FZE LLC and ORBITEX SYNC do not provide banking, payment, investment, lending, brokerage, money transmission, or financial advisory services.
ORBITEX SYNC is a software and analytics platform.
The platform does not:

• Hold or custody customer funds

• Receive money on behalf of users

• Transfer money on behalf of users

• Execute payments on behalf of users

• Initiate bank transfers

• Provide bank accounts

• Provide payment accounts

• Provide lending or credit services

• Provide investment services

• Buy or sell financial instruments

• Provide brokerage services

• Provide financial advice

• Manage or control users' bank accounts

• Act as an intermediary between users' banks and other parties

• Process payments between users and their customers

Any financial-related information displayed in ORBITEX SYNC is information that the user voluntarily enters or uploads for their own business tracking and analytical purposes.
ORBITEX SYNC does not take possession or control of funds represented by such information.

3. NO BANK ACCOUNT CONNECTION

ORBITEX SYNC does not require users to connect their bank accounts to use its financial tracking or analytics features.
The platform does not require access to online banking credentials and does not provide direct access to users' bank accounts.
Unless expressly stated otherwise for a specific future feature, ORBITEX SYNC does not:

• Connect directly to users' bank accounts

• Access banking credentials

• Retrieve bank balances directly from financial institutions

• Initiate transactions through banking networks

• Automatically transfer money

• Execute payments or bank transfers

Users may manually enter business and financial information into the platform for tracking and analytical purposes.

4. USER-ENTERED FINANCIAL AND BUSINESS INFORMATION

Users may voluntarily enter or upload business information, including:

• Invoice numbers

• Invoice amounts

• Invoice dates

• Payment due dates

• Payment status

• Revenue information

• Expense information

• Cash-flow information

• Marketing expenditure

• Campaign performance

• Customer analytics

• Business performance metrics

This information is used to provide the software functionality requested by the user.
ORBITEX SYNC does not independently verify the accuracy of financial information entered by users.
The platform does not execute, facilitate, settle, or otherwise participate in the underlying financial transaction represented by information entered into the platform.
For example, if a user enters an invoice showing that a customer owes €1,000, ORBITEX SYNC does not collect that €1,000, transfer that €1,000, or otherwise participate in the payment.

5. INVOICE MANAGEMENT

ORBITEX SYNC may provide tools that allow users to organize and monitor invoice-related information.
These tools may include:

• Invoice organization

• Payment status tracking

• Payment deadline tracking

• Overdue reminders

• Internal reporting

• Cash-flow monitoring

These features are provided solely as business management and information-tracking tools.
ORBITEX SYNC does not process, collect, settle, or transfer payments associated with invoices.

6. MARKETING PERFORMANCE ANALYTICS

Users may voluntarily provide information about their marketing activities, including:

• Campaign information

• Advertising expenditure

• Marketing channels

• Conversion metrics

• Revenue figures

• Campaign performance

• ROI information

ORBITEX SYNC uses this information to provide dashboards, reports, and analytical insights.
ORBITEX SYNC does not act as an advertising agency, financial advisor, investment advisor, or payment intermediary through these features.

7. CUSTOMER GROWTH ANALYTICS

ORBITEX SYNC may allow users to analyze their business customer information.
This may include:

• Customer acquisition

• Customer retention

• Customer activity

• Customer segmentation

• Customer value

• Growth metrics

• Business performance indicators

These features are provided solely for business analytics and decision-support purposes.

8. INFORMATION WE COLLECT

Depending on how you use our website and platform, we may collect the following information.
8.1 Account Information
This may include:

• Name

• Email address

• Company name

• Business address

• Phone number

• Account credentials

• Subscription information

8.2 Business Information
Users may voluntarily provide:

• Invoice information

• Business metrics

• Revenue and expense information

• Marketing information

• Customer analytics

• Other business information entered into the platform

8.3 Technical Information
We may automatically collect certain technical information, including:

• IP address

• Browser type

• Device type

• Operating system

• Website usage information

• Pages viewed

• Date and time of access

• Referring website

• Diagnostic information

• Security-related information
   

9. HOW WE USE INFORMATION

We may use collected information to:

• Provide and operate ORBITEX SYNC

• Create and maintain user accounts

• Provide invoice management functionality

• Provide business analytics

• Generate dashboards and reports

• Provide marketing performance analytics

• Provide customer growth analytics

• Send service-related notifications

• Provide customer support

• Improve and develop our software

• Maintain platform security

• Detect and prevent fraud or unauthorized activity

• Process subscriptions for ORBITEX SYNC

• Comply with applicable legal obligations

• Enforce our agreements and policies

We do not use user-entered financial information to execute financial transactions on behalf of users.

10. PAYMENT PROCESSING FOR ORBITEX SYNC SERVICES

ORBITEX FZE LLC may use third-party payment service providers to process payments for ORBITEX SYNC software subscriptions and services.
Any payment made to ORBITEX FZE LLC is a payment for the purchase of our software or subscription services.
ORBITEX SYNC does not process payments between our users and their customers.
For example, if a business uses ORBITEX SYNC to record that one of its customers owes €2,000, ORBITEX SYNC does not collect, receive, transfer, or settle that €2,000.
Payment information relating to purchases of ORBITEX SYNC services may be processed by third-party payment providers in accordance with their respective terms and privacy policies.

11. THIRD-PARTY SERVICE PROVIDERS

We may use trusted third-party providers to support the operation of our platform.
These providers may assist with:

• Payment processing for ORBITEX SYNC subscriptions

• Cloud hosting

• Data storage

• Authentication

• Email delivery

• Analytics

• Security

• Customer support

• Technical infrastructure

Third-party providers may process information only as reasonably necessary to provide their services.
We do not sell or rent personal information or user business data to third parties.

12. COOKIES AND SIMILAR TECHNOLOGIES

ORBITEX SYNC may use cookies and similar technologies for purposes including:

• Authentication

• Security

• Website functionality

• User preferences

• Analytics

• Performance monitoring

Where required by applicable law, we may request consent before using non-essential cookies.
Users may control cookies through their browser settings. Disabling certain cookies may affect some website or platform functionality.

13. DATA SECURITY

We implement reasonable technical and organizational measures designed to protect information against:

• Unauthorized access

• Unauthorized disclosure

• Loss

• Misuse

• Alteration

• Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Users are responsible for maintaining the confidentiality of their account credentials.

14. DATA RETENTION

We retain information for as long as reasonably necessary to:

• Provide our services

• Maintain user accounts

• Fulfill contractual obligations

• Provide customer support

• Comply with legal requirements

• Resolve disputes

• Prevent fraud and abuse

• Maintain legitimate business records

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with applicable law.

15. USER RESPONSIBILITIES

Users are responsible for ensuring that they have the necessary rights, permissions, and lawful basis to upload or enter information into ORBITEX SYNC.
Users should not upload information that they are not authorized to process.
If users enter information relating to their customers, employees, suppliers, or other individuals, the user remains responsible for complying with applicable privacy and data protection laws.

16. DATA SHARING AND DISCLOSURE

We may disclose information in limited circumstances, including:
Service Providers
Information may be shared with service providers that help us operate ORBITEX SYNC.
Legal Requirements
Information may be disclosed where required by applicable law, regulation, court order, subpoena, or other valid legal process.
Protection of Rights
Information may be disclosed where reasonably necessary to protect our rights, property, users, systems, or safety.
Business Transactions
If ORBITEX FZE LLC or ORBITEX SYNC becomes involved in a merger, acquisition, financing, restructuring, sale, or similar transaction, information may be transferred as part of that transaction.
With User Consent
We may disclose information where the user has provided appropriate consent or instructed us to do so.

17. INTERNATIONAL DATA TRANSFERS

ORBITEX FZE LLC is established in the United Arab Emirates.
We may use cloud infrastructure and third-party service providers located in other countries.
As a result, information may be transferred to and processed in jurisdictions outside the UAE.
Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information.

18. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Request restriction of processing

• Object to certain processing

• Request portability of certain information

• Withdraw consent where applicable

• Lodge a complaint with an applicable data protection authority

To exercise applicable rights, contact us using the information provided below.
We may need to verify your identity before processing certain requests.

19. CHILDREN'S PRIVACY

ORBITEX SYNC is a business-oriented software platform and is not directed toward children.
We do not knowingly collect personal information from children in violation of applicable law.

20. THIRD-PARTY LINKS

Our website or platform may contain links to third-party websites, services, or applications.
ORBITEX FZE LLC is not responsible for the privacy practices, security, or content of third-party services.
Users should review the privacy policies of third-party services before providing personal information.

21. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.
When changes are made, we will update the "Last Updated" date.
Where required by applicable law, we may provide additional notice regarding material changes.

22. CONTACT US

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:
ORBITEX FZE LLC
United Arab Emirates
Website: orbitex-sync.com
Email: info@orbitex-sync.com
23. CLARIFICATION OF OUR SERVICES
For avoidance of doubt, ORBITEX SYNC is a software and business analytics platform.
The financial-related functionality of the platform is limited to allowing users to manually enter, upload, organize, monitor, and analyze their own business information.
ORBITEX SYNC does not:

• Hold customer funds

• Control customer funds

• Transfer customer funds

• Execute customer payments

• Initiate bank transfers

• Connect to bank accounts

• Provide banking services

• Provide payment services

• Provide money transmission services

• Provide lending services

• Provide investment services

• Provide brokerage services

• Provide financial advisory services

Financial information displayed within the platform is provided by users and is used for business tracking, reporting, and analytics purposes only.
ORBITEX SYNC does not participate in or execute the underlying financial transactions represented by information entered into the platform.
ORBITEX FZE LLC
United Arab Emirates
ORBITEX SYNC – Business Management & Analytics Software
orbitex-sync.com
info@orbitex-sync.com